Content & Event Guidelines
Music Videos
Events We Do Not Accommodate:
Booking and Payment
All bookings for services provided by Adelaide Content Studio must be made through our website or by contacting our team directly. Payment must be made in full at the time of booking to secure your reservation. Payment methods accepted include credit cards and bank transfers.
Cancellation Policy
We understand that plans can change, and we want to make it as easy as possible for our customers to cancel their bookings. If you need to cancel your reservation, please note our cancellation policy:
- Cancellations made more than 72 hours in advance will receive a full refund.
- Cancellations made within 72 hours of the reservation time will be subject to a 50% charge of the hire fee.
Late Arrivals and No-Shows
If you are running late for your scheduled appointment or unable to attend, please contact us as soon as possible to let us know. We will do our best to accommodate you, but we reserve the right to cancel or reschedule your appointment if you are more than 15 minutes late. No-shows will not be eligible for a refund.
Changes to Bookings
If you need to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate your request, but changes are subject to availability and may be subject to additional fees.
Photography and Videography Release
By booking with Adelaide Content Studio, you grant us the right to use any photographs or videos taken during the session for marketing and promotional purposes. If you do not wish to have your images or videos used in this way, please let us know in writing before your session.
Housekeeping
Please be respectful of others in adjoining tenancies by keeping noise at a respectable level. Smoking is strictly prohibited on any part of the studio premises. Minors must be supervised at all times.
Damages and Loss
Adelaide Content Studio is not liable for any loss, damage, or injury that occurs during the session, including loss or damage to personal belongings. By booking a session with us, the Hirer hereby waives rights to seek legal redress for mishaps, accidents, and/or loss while on our premises.